In my three years of working as a technical writer, surprisingly, I have learned a few things about working well with others. I didn’t think that would be such a huge part of the job, but it has proven itself to be time and time again. So, I present you with a few tips and tricks that I have learned.

• Listen well and good to what the other person is saying

• Try to not make assumptions about what they are saying

• Don’t judge people based on what you think you might know about them. Basically, try to treat everyone the same way.

• Try to offer prompt, good quality and cheerful service that people can rely on

• You will find yourself working with people from all walks of life and cultures. It’s sometimes hard not to make judgments, but it’s the worst thing you can do

• Chill out and don’t be a stress case when working with people. It’s not rocket science (unless of course, it is)

• Be patient with people and respect their time; plan around them if you have to

• I heard this on the radio once, but I’ll repeat it here: you can’t go wrong with tact, diplomacy and respect